公共事业管理外文文献翻译中英文2016 外文翻译 公共事业管理英文外文文献 英文文献

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中文标题：公共事业管理的研究现状：从文献计量的角度来研究

文献出处：期刊：第36卷，第6期，2016,页码：1033-1041

译文字数：3700多字

原文

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、这种增长没有得到观察和分析。

当前的论文在2004-2014年的一个季度中介绍并分析了涉及公共服务管理的主要出版物，从而确定了一个科学的主题。为此，缺乏对最新科学论文的非计量研究。该数据是从CombisWeebofSciences数据库中收集的，它启用了对大多数网站、关键字和作者的分析，并在网站上发布了一组作者的文章公共服务管理。基于这一分析，它发现了新的公共管理模型是搜索公共服务管理的主要目标，这些科学差距主要涉及公共服务动机。在这种情况下，institutionscientific contributionofthepresperperssistoassistnewstudiesonpublicservicemanagement，包括扩展现有理论和创新模型提供了.

关键词：公共服务管理，文献计量学研究，研究状况，科学差距

1.介绍

全球化对公共服务管理和竞争管理产生了巨大的影响，导致越来越多的企业选择实践解决方案来应对不可预见的问题，如经济危机、流行病和环境问题。这些事件引发了国内公共部门对公共部门知识创新的需求（侯，倪，普查龙，杨，赵，2011)。

公共服务提供者和地方政府的一部分，以及执行这些服务的效率可以为公民的社会福利创造服务序列（库亚德拉多-巴列斯特罗斯，加西亚-桑切斯，普拉多-洛伦佐，2012)。然而，满足关于服务的期望并不取决于组织本身，而是取决于多个政府和非政府行为者（霍尔，2007)。

这些解决公共部门特征的问题的方法引起了研究人员和管理人员的极大兴趣，他们处理公共服务和治理过程的平等，以及受服务类型影响的人们的素质（请访问

nzalez,Carcaba,Ventura,Garcia,2011).Accordingto?Houetal.(2011),itisnecessarythattheknowledgeabouttheactivitiesofpublicmanagementisspreadthroughoutvariouscontextsandthatitisnotrestrictedtotheanalysisofspecificcases.

ThenumberofstudiesaimedattheNewPublicManagementmodel(NPM),publicservicemotivation(PSM),publicsectororganizations,performance,governance,ethics,localgovernments,jobsatisfaction,publicsectorreformandinnovationhaveincreasedconsiderablyintheperiodanalyzedinthiswork(2004-2014),encouragingdiscussionsonthefactorsthatinterferewiththequalityofservicesprovidedbypublicorganizations.Theknowledgegeneratedbythesestudiesenablestheidentificationofscientificgapsandassistsnewresearchescoveringboththeexpansionofexistingtheoryandthepropositionofinnovativemodelsrelatedtopublicserviceimprovement.

Inlightoftheabove,thisbibliometricstudypresentsandanalysesmajorpublicationsinvolvingpublicservicemanagementinthedecadeof2004-2014,soastoidentifyscientificgapstopromoteandguidenewstudiesonthesubject,allowingandencouragingthatitsfindingsshouldbeadoptedbypublicserviceorganizationsworldwide.

Thefollowingsectiongivesanoverviewoverthetheoryonwhichthisworkwasbased.Subsequently,theresearchmethodusedinthisarticleispresented,coveringtheadoptedresearchparameters,databasesandcomputationaltoolsusedinitsanalysis.Afterthat,theresultsobtainedaredescribedandanalyzedinordertosystematizethescenarioofthepublicationsonthetopicandtoidentifygaps.Inthelastsection,thefindingsofthestudyarepresented,highlightingtheirscientificcontributionandproposalsforfuturestudies.

2.?Theoreticaloverview

Publicservicemanagementcomprisesinterdisciplinaryknowledgeofeconomics,sociology,organizationaltheoryandlaw,whichshouldbeintegratedwithcharacteristicelementsofthepublicsectorasmotivation,bureaucracyandgovernance(Voet,2014).Thestudyofpublicorganizationsencompassesacademicdisciplinessuchaspoliticalscience,psychologyandbusinessmanagement,whichareaimedatunderstandingthestructure,culture,processes,technologies,environmentsandchangemanagementofthesector(Soni,2011).

Accordingto?Motta(2013),theconceptofefficientpublicmanagementhasevolvedwiththeIndustrialRevolutionandtheweakeningofthearistocraticandabsolutistpowers.Intheearly20thcentury,therewasasearchforuniversalprinciplesofpublicmanagementthatresultedinexcessivefocusoncontrolmechanisms.Inthesecondhalfofthecentury,itwassoughttoseparatethepoliticalaspectsofadministrationthroughthecreationoftheNewPublicAdministration.

Theideaofmanagingpublicorganizationsinananalogouswaytoprivateorganizationswasdisseminatedinthelastdecadesofthe20thcenturywithapromisingmanagementmodel,theNPM,whichemergedwiththemainpurposeofrunningpublicorganizationsasprivatecompaniesthatareaimedatgeneratingprofits,i.e.withprocessefficiency,costreductionandefficiencyintheprovisionofservices(Motta,2013).Atthebeginningofthe21stcentury,governmentsweremoreconcernedaboutensuringthatpublicserviceswereconductedeffectively,andsobegantodelegatetheirauthoritytothirdparties,wheregovernancebecameoneofthemostappliedtoolsinpublicservicemanagement(Soni,2011).

Intheviewof?Peters,Pierre,andRandma-Liiv(2011),ithasbeenpartofthelogicofgovernancetodecomposethepublicsectorintonumerousorganizationsforspecificpurposesinordertoincreaseefficiencyintheprovisionofservices.Thatlogic,however,leadstoadivisionofregulatorypowersandinformation,thuslimitingtheabilityofthepublicsectortoimproveitsfinancialmanagement,toinnovateandtomakesystemicimprovements.Furthermore,publicorganizationsvaryinfunction,structureandadministrativelevel(LindgrenJansson,2013)andhavebeenunderdirectinfluenceofthepoliticalsystemsincethebeginningoftheirhistoryuntilthepresentday.

Accordingto?Conteh(2012),oneofthegreatestchallengesofpublicsectoristoinstitutionalizenewmechanismsofpoliticalparticipationthatsupportthepracticeofgovernanceinitsvariousorganizationallevels.Nevertheless,thepublicservicemanagementisconductedbyorder-orientedprinciplesandpractices,uniformityandfairness,whichdependtoagreatextentonpoliticalconsensusandsupport(Motta,2013).

Therefore,therearespecificconstraintsandpressuresinthepublicsectorthatcreateamorecomplexcontextwhencomparedtoprivatecompaniesenvironment,thusincreasingthenumberofrelatedstudies,suchastheNPMmodel(GarrettSementelli,2012),PSM(Wright,Christensen,Isett,2013),performance(Walker,Brewer,Boyne,Avellaneda,2011)andpublicserviceorganizations(Rashman,Withers,Hartley,2009),asitisgoingtobeaddressedsubsequentlyinthismanuscript.

3.?Researchmethod

Thepresentstudywasbasedonabibliometricanalysisofarticlesonpublicservicemanagementthatwerepublishedandpeer-reviewedbetween2004and2014inmajorscientificjournals,inordertocharacte